Risk Alert: Awareness Investigations of Member Incidents, Accidents Important to Credit Union Defense

Losses involving members on-site at credit union locations have been increasing at an alarming rate – similar to employee slips, trips, and falls. In fact, there are several potential hazards that can cause these accidents at your locations. No matter how it happened, you should get in the habit of keeping records and carefully documenting member incidents and injuries. This habit can strengthen incident investigations, which includes reviewing security videos, taking photographs, getting statements from witnesses, and examining root causes.

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