Cybersecurity, Talent Recruitment Top 2022 Banking Concerns: CSI Survey

Financial institution executives reported fighting cybercrime as their top concern for 2022, followed closely by recruiting and retaining talent amid the Great Resignation, according to a new survey from Computer Services, Inc. (CSI), a Paducah, Ky.-based provider of fintech and regtech solutions.

Twenty-six percent of respondents named cybersecurity as the most impactful issue in the financial industry, a drop from 34% in 2021. Coming in second at 21% was recruiting/retaining employees – an 11 percentage point increase from last year. These issues were followed by regulatory change (14%), meeting customer expectations (13%), APIs/open banking (10%), cryptocurrencies/blockchain (5%), mergers and acquisitions (4%) and artificial intelligence (3%).

Learn more